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TRAINING MODULES

For more information
on service, contact
Cecilia Hayes at

cecilia@ceciliahayes.com

Cecilia devises customized programs to meet specific company goals and enhance management and employee skills and abilities, resulting in a more productive and motivated work force. These services include supervisory and management training and tools for employee skill development.

These programs are carried out in one of the following settings:

All programs are 2 1/2 hours long, bearing in mind the time constraints with which most start-up contend.


TRAINING MODULE MENU
RECRUITING, INTERVIEWING, AND HIRING SKILLS
EFFECTIVE COMMUNICATION SKILLS
MANAGING MEETINGS
HUMAN RESOURCES POLICIES
PERFORMANCE MANAGEMENT
CHANGE MANAGEMENT
COMPENSATION MANAGEMENT


RECRUITING, INTERVIEWING, AND HIRING SKILLS:



"It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom."

Dee W. Hock

 

 

EFFECTIVE COMMUNICATION SKILLS:



"The voice emerges literally from the body as a representation of our inner world. Whether or not we try to tell the truth, the very act of speech is courageous because no matter what we say, we are revealed."

The Heart Aroused by David Whyte

 

 

MANAGING MEETINGS:



"If you already have a company newsletter, the best way to generate more communication without the risk of transferring information is the 'staff meeting.'"

Dilbert

 

 

HUMAN RESOURCES POLICIES:

 

 

PERFORMANCE MANAGEMENT:



"To motivate an employee to work toward your goals, you need to take a judo like approach: Find the person's locus of energy and leverage it to achieve your ends. Instead of pushing solutions on people with the force of your argument, pull solutions out of them"

Harvard Business Review on Motivating People

 

 

CHANGE MANAGEMENT:



"Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings. Both thinking and feeling are essential, and both are found in successful organizations, but the heart of change is in the emotions. The flow of see-feel-change is more powerful than the analysis-think-change."

The Heart of Change, John P. Kotter

 

 

COMPENSATION MANAGEMENT:



"Nobody can get paid enough to do something they don't want to do."

Cecilia Hayes


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